AFTER SALES SERVICE
Our promise: We are always there for you!
Customer satisfaction is our top priority. We therefore offer you a comprehensive after-sales service to provide you with the best possible support in your daily work processes.
From regular maintenance, inspection and training to repairs, emergency call-outs and spare parts procurement, we ensure that your system runs smoothly.
Thanks to our many years of experience as a turnkey supplier, we are not only familiar with individual systems such as robots or conveyor technology, but also with the entire system and can therefore offer you a comprehensive service solution. We are your reliable partner for all system components such as robots, grippers, conveyor, safety or camera technology, right through to the control software.
With ASA AUTOMATION, you have a single point of contact for all matters and do not have to coordinate several service providers. This applies to both your own and third-party systems.
24/7 Service
24/7 security and technical support.
Spare Parts
Fast, high-quality spare parts supply, fair prices.
On Site Service
Repairs and modifications
directly on site.
Maintenance
Preventive maintenance for long-term value retention.
Remote diagnosis
The fastest solution.
Inspection
Efficient system support and failure prevention.
Training
Training for plant maintenance and optimisation.
Robot Training
Customised robot training for your team.
Even in an emergency, you can sit back and relax with our 24/7 service.
Is safety in production important to you?
Even in an emergency, you can sit back and relax with our 24/7 service. Our technical support is available for you 24 hours a day.
Do you need spare parts or would you like to stock parts...
Do you need spare parts or would you like to stock parts that are critical to failure?
We can supply you with high-quality spare parts in the shortest possible time and at fair prices.
Do you need repairs or modifications to your system? No problem ...
Do you need repairs or modifications to your system?
No problem - our service team will help you on site to repair your system quickly and professionally to minimise downtime.
Do you need a fault diagnosis quickly? Our technical support team will connect to your system online...
Do you need a fault diagnosis quickly?
Our technical support team will connect to your system online via modem or data glasses and provide you with straightforward assistance in diagnosing and rectifying the fault.
Do you prefer preventive maintenance instead of reacting in an emergency? With regular checks...
Do you prefer preventive maintenance instead of reacting in an emergency?
With regular checks and maintenance of your system, emerging faults can be recognised and rectified in good time. This ensures that your system retains its value in the long term. We are happy to offer you customised maintenance contracts.
Do you want to avoid production downtimes? On request, we can check your system
Do you want to avoid production downtimes?
On request, we can check your system for weak points at regular intervals and advise you on the necessary measures. We are glad to offer you customised inspection contracts.
Would you like to increase the productivity and safety of your plant? Or reduce downtimes? In training courses, we provide your...
Would you like to increase the productivity and safety of your plant? Or reduce downtimes?
In training courses, we provide your employees with the knowledge they need to quickly and easily rectify minor faults or make adjustments themselves.
Do you have a robot in use and would like to train your staff explicitly? We offer customised robot training...
Do you have a robot in use and would like to train your staff explicitly?
We offer customised robot training courses tailored to your system and the respective level of knowledge of your employees.
